Returns

RETURN PROCESS:

TO RETURN AN ITEM PLEASE EMAIL CUSTOMER SERVICE AT BLACKGODSANDGODDESS@YAHOO.COM.  TO OBTAIN A RETURN MERCHANDISE AUTHORIZATION (RMA) NUMBER.  ONCE YOU THE RMA NUMBER.  PLACE THE ITEM SECURELY IN ITS ORIGINAL PACKAGING [AND INCLUDE YOUR PROOF OF PURCHASE/ AND THE RETURN FORM PROVIDED/ AND OTHER] AND EMAIL YOUR RETURN TO THE FOLLOWING ADDRESS:

BLACK GODS AND GODDESS LLC.

ATTN: RETURNS

RMA#

14805 WENTWORTH AVE

DOLTON, IL. 60419  

EXCHANGE POLICY:

YOU HAVE 30 DAYS TO EXCHANGE YOUR MERCHANDISE FOR ANOTHER ITEM OF THE SAME VALUE. A RETURN LABEL WILL BE PROVIDED BY US TO SHIP THE MERCHANDISE TO THE ADDRESS 14805 WENTWORTH AVENUE DOLTON IL. 60419. ONCE WE RECEIVE THE MERCHANDISE. THE ITEM THE CUSTOMER HAS SELECTED WILL BE SHIPPED OUT THE SAME DAY. IT WILL TAKE 3-5 BUSINESS DAYS FOR THE CUSTOMER TO RECIEVE THEIR EXCHANGED ITEM.

REFUND POLICY:

AFTER RECEIVING YOUR MERCHANDISE, YOU HAVE 15 DAYS TO RETURN ANY ITEM OR ITEMS FOR A FULL REFUND. YOU MUST SHIP THE PRODUCT TO 14805 WENTWORTH AVENUE DOLTON IL. 60419. A RETURN LABEL WILL BE PROVIDED BY US TO SHIP THE MERCHANDISE TO 14805 WENTWORTH AVENUE DOLTON IL. 60419.  ONCE WE RECEIVE THE MERCHANDISE A REFUND WILL BE SENT TO THE CARD THAT WAS USED TO MAKE THE BUY. IT TAKES 4-7 BUSINESS DAYS TO SEE THE MONEY BE PUT BACK ON THE CARD.

RETURNS, REFUNDS, OR EXCHANGES ARE NOT GIVEN IF THE MERCHANDISE WAS BOUGHT DURING A SALE.